FAQ

If you don't find the answers you are looking for, email us at boi@lingerie-lab.com

HOW DO I SUBSCRIBE? 

Head over to our GET STARTED page and follow the on-screen instructions.

HOW MUCH DOES IT COST?

Subscriptions start from as little as £29.95 per month for your first box. You choose the length and package that suits you.

DO YOU ONLY OFFER SUBSCRIPTIONS?

Yes, that is what we do.

WHEN WILL MY SUBSCRIPTION BE SENT?

The subscriptions are shipped on or around the 6th of each month, however, please note that there is a cut-off date! If you sign up for a new subscription at the beginning of the month, you will receive your box the following month. Our cut-off date is the 22nd of each month. Subscribers signing up on the 23rd or later will be added on to the next available shipment.

I AM A NEW CUSTOMER, WHEN WILL I BE CHARGED FOR MY SUBSCRIPTION?

You will be charged at check out for your first subscription. Subsequent payments will follow the regular procedure. 

You will be charged monthly for our month-to-month subscription, every 3/6/12 months for all prepaid subscription. After that, you’ll be charged the same amount on the same day (18th) at every renewal period for the length of your subscription. 

CAN I CANCEL MY SUBSCRIPTION?

Of course you can but we’ll be sad to see you go. You are able to manage this in 'Your Account'.

WHERE DO WE SHIP TO?

We ship from New York to most countries, however shipping costs are higher. You can see the exact fees at the check out once you enter your shipping address.


I MISSED THE LIFETIME VIP 20% OFFER,  HOW CAN I SIGN UP NOW?

Sorry you missed it! We open our VIP list every now an then. We have regular offers and competitions - sign up to our newsletter now (at the bottom of the page)! 

CAN I PURCHASE A SUBSCRIPTION AS A GIFT AND INCLUDE A PERSONAL MESSAGE?

Yes, you can! Head to our GIFTING page and add that this is a gift and a personal notes section when you check out.


Are you ready for the B.O.I. yet?